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Frequently Asked Questions (FAQs)
The Lifeline Assistance Program provides free or discounted phone services to eligible low-income individuals. It helps you stay connected to essential services, family, and job opportunities.
You can easily check your eligibility by entering your ZIP code or reviewing income and program-based requirements for your state. The process is quick and simple.
Yes! In addition to Lifeline, there are programs like the Affordable Connectivity Program (ACP) and state-specific benefits that provide additional discounts and devices based on where you live.
Simply follow the instructions on our website. After checking your eligibility, you can apply directly online. You’ll usually receive a confirmation and your service within a few days.
Anyone enrolled in government programs like Medicaid, SNAP, SSI, or who meets low-income guidelines.
Yes. If you qualify, there is no cost — no fees, no contracts.
Proof of government program participation or proof of income (like pay stubs or tax return).
Usually within a few days after submitting all required documents.
You’ll get a modern smartphone with talk, text, and data — model may vary.
Just fill out the application form on our website and upload your documents.
Yes, in most cases you can transfer your number.