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Frequently Asked Questions (FAQs)
What is the Lifeline Assistance Program?
The Lifeline Assistance Program provides free or discounted phone services to eligible low-income individuals. It helps you stay connected to essential services, family, and job opportunities.
How can I check if I qualify for free phone services?
You can easily check your eligibility by entering your ZIP code or reviewing income and program-based requirements for your state. The process is quick and simple.
Are there other government phone programs available besides Lifeline?
Yes! In addition to Lifeline, there are programs like the Affordable Connectivity Program (ACP) and state-specific benefits that provide additional discounts and devices based on where you live.
How do I apply for free or discounted phone services?
Simply follow the instructions on our website. After checking your eligibility, you can apply directly online. You’ll usually receive a confirmation and your service within a few days.
Who qualifies for the free phone program?
Anyone enrolled in government programs like Medicaid, SNAP, SSI, or who meets low-income guidelines.
Is this really free?
Yes. If you qualify, there is no cost — no fees, no contracts.
What documents do I need to apply?
Proof of government program participation or proof of income (like pay stubs or tax return).
How long does it take to get approved?
Usually within a few days after submitting all required documents.
What kind of phone will I receive?
You’ll get a modern smartphone with talk, text, and data — model may vary.
How do I apply?
Just fill out the application form on our website and upload your documents.
Can I keep my current phone number?
Yes, in most cases you can transfer your number.